Shipping and Return Policies
Shipping Policy:
Expected Shipping Times:
- For small-sized products (8 × 10, 10 × 10, 11 × 14, etc.), the expected shipping time within the USA is 6-9 business days.
- Medium-sized products (16 × 20, 18 × 18, 18 × 24) also have an expected shipping time of 6-9 business days.
- Large-sized products (24 × 36, 50 × 70, 61 × 91) also follow the same expected shipping time of 6-9 business days.
Shipping Fees:
- Small-sized products have a shipping cost of $10.49 for the first product, with an additional $4.50 for each additional product.
- Medium-sized products have a shipping cost of $13.99 for the first product, with an additional $4.95 for each additional product.
- Large-sized products have a shipping cost of $29.99 for the first product, with an additional $14.95 for each additional product.
- There are no conditions mentioned for waiving shipping fees.
Expedited Shipping Options:
- Unfortunately, expedited shipping options are not available at this time. We apologize for any inconvenience.
Shipping Carriers:
- We work with trusted shipping carriers including USPS, FedEx, DPD, and DHL to provide you and your customers with the best possible shipping experience.
Tracking Orders:
- Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track your package on our white-label tracking page.
White-label Tracking Page:
- Our white-label tracking page combines data from USPS, FedEx, DPD, and DHL to make it easier for you and your customers to follow packages.
- You can customize this tracking page with your logo, social media handles, contact info, and links to your store for a branded tracking experience.
Contact Information:
- For any shipping-related inquiries or assistance, please contact us at brandon@vaneandlucent.com or (720)644-7677.